We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
The Role:
Our Retail Trade Support Manager is responsible for reviewing, planning, and co-ordinating customer and Brands activity to ensure the needs of the business and stores are met with a strong focus on right-first-time execution.
While proactively analysing and identifying commercial opportunity around Trade, Customer and Brands at New Look to support the delivery of agreed Retail KPIs.
Building strong communication, feedback and review processes between key stakeholders including; Digital, Brands, Marketing, E-com, Customer Planning, Analysis and Retail Build. Acting as a key link between central teams, brands, and stores.
About You:
* Work alongside the Retail Trade Manager to plan and co-ordinate Retail trade activity, ensuring relevant local market activity is considered
* Ownership of all trade comms including weekly Activity Pack, ensuring stores are provided with fit for purpose information to ensure right first-time execution
* Deliver robust, accurate and engaging Retail communication for all trade activity. Review previous activity to identify opportunity, elevating content where required in order to support sales and execution
* Analysis of all trade activity, and communication of results to relevant stakeholders, identifying opportunities and lessons learnt to support future trade decision making
* Work alongside the BMD teams to support product initiatives and opportunities, influencing and challenging plans if activity has a negative impact to trade/customers/stores
* Attend relevant Trade meetings, enabling retails voice to be heard
* Host weekly trade meetings with relevant stakeholders, updating where necessary on an ad hoc basis where trade becomes reactive
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process