Fantastic customer-focused opportunity to build a career in a renowned agri-food business encompassing our successful range of bird-feeds and our livestock feed sales, which includes our own range of branded products.
You will play a key part in supporting and developing our portfolio of customer accounts. Working closely with the wider Bird-food, Livestock Feed and operations teams, ensuring our customers receive excellent service while identifying new opportunities to grow and develop our Bird-food and Feed business.
The role will be permanent and full-time working from our office at Chichester on Chichester Food Park.
Key Responsibilities
* Manage and nurture relationships with existing customers within the bird-food and feed categories
* Handle enquiries, process orders, and provide product information and updates.
* Identify opportunities for upselling, cross-selling, and expanding account value.
* Work collaboratively with production, logistics, and procurement teams to ensure smooth order fulfilment.
* Support the commercial team with market insights, price updates, and customer feedback.
* Maintain accurate CRM records and account activity.
* Attend occasional customer visits, trade events, or supplier meetings when required.
About You
We're looking for someone who is personable, proactive, and commercially aware. You will ideally bring:
* Experience in account management, customer service, or sales (agri/feed sector experience beneficial but not essential).
* Strong communication skills and a customer-first mindset.
* Good organisational skills with the ability to manage multiple accounts and deadlines.
* Confidence working with data, pricing, and CRM systems.
* A genuine interest in agriculture, feed or rural industries.
* A UK Drivers License would be advantageous as there will be Trade Events and Company events to attend through the year.
If you're enthusiastic, eager to learn, and enjoy building strong customer relationships with an interest in feed and agriculture, we'd love to hear from you.
About Us:
Leading in our field, developing a sustainable Agri Food Chain. We are a main contributor in the UK agri-foods sector, headquartered in Chichester, West Sussex and operating across the southern counties of England. We are a business built on perpetuity, first established in 1883 and we are continuing to grow and prosper.
We provide a range of agricultural services and essential supplies to the farming community including the sale and marketing of grain, the sale and supply of agricultural seeds, the manufacture and supply of fertilisers, crop protection products, animal feeds, bird-food and game feeds. We also provide technical advisory agronomy service to our farmer customers, and we are engaged in ongoing research and development through our extensive cereal crop trials.
Our facilities include a seed plant and crop research, technology, and multiplication center near Chichester and our dock-side sites of Shoreham Silos Services Ltd and Ultimate Fertilizers Ltd. We have our own haulage company, Churchill Freight Services Ltd, and a depot at Sparkford, Somerset. All these facilities and sites make our company proportionately the best resourced Agrifood business in the United Kingdom.
Our mission and as an Integral part of the food chain, is to connect growers with UK and European consumers, adopting new technologies and always striving for sustainable food security.