Job Title: Inzpire - IT Helpdesk Engineer
Location: Lincoln, England, United Kingdom
Role Type: Permanent – Full Time
The Role
You’ll be the first point of contact for technical support, helping to resolve hardware and software issues while maintaining the performance and security of our corporate infrastructure. This is a great opportunity for someone who enjoys problem‑solving, supporting users, and developing technical skills in a fast‑paced environment.
The Person
* Excellent communication skills (both in person and remote)
* Good problem‑solving and troubleshooting ability
* Customer‑focused with a desire to help users
* Solid technical knowledge across Windows and common business applications
* Ability to learn quickly and adapt to new technologies
* Strong organisational and prioritisation skills
* Previous experience in helpdesk or IT support environment
* Experience delivering user onboarding or training
* Hands‑on experience with Cloud technologies (Microsoft 365)
* Exposure to Active Directory and endpoint management
* Must be a UK National and meet National Security Vetting requirements; minimum UK residency of at least 5 years.
Benefits
* 30 days paid holiday plus 8 days bank holidays per year.
* Uncapped paid leave scheme (upon successful completion of probation period).
* Company‑provided private medical and dental insurance.
* QinetiQ Share Incentive Scheme.
* Enhanced maternity and paternity pay.
* Annual profit and performance related pay scheme.
* Death in service (x4 salary).
* Company contributions into a group personal pension scheme.
* Business travel insurance.
* Tax‑efficient cycle to work and charitable giving schemes.
* Tax‑efficient electric vehicle company car scheme.
EQUAL OPPORTUNITIES
Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We are a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners who meet all our advertised requirements.
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