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Business support administrator

Peterborough
Obsidian Networks Ltd
Business support administrator
Posted: 19h ago
Offer description

As an established and expanding IT Services company, we are looking to expand our team with an enthusiastic, experienced, confident and friendly administrator to provide admin support to assist the MD and Accounts Director ensuring efficient operation of the office. If this sounds like you, apply today!

Join us on a full or part-time basis, across 5 days Mon-Fri. Were happy to discuss hours to suit both your needs and the needs of the role,.

You will be working from our modern offices in a rural setting on the outskirts of Chester (just off the A55).

What will you be doing?

You will be a key member of the team working across all departments to help with the smooth running of the office. The role is varied, full support will be given, with duties included but not limited to;

Admin support

Support internal departments with administrative needs

Schedule appointments and meetings and coordinate calendars

Follow-up with client to clients on completion of site work and service desk jobs

Processing engineer jobs and reports

Process supplier orders, deliveries and asset inventory

Process client orders and generate invoices

Generate proposals and quotations

Process card payments

Office & Operations Management

Match customer accounts to supplier charges and assist in reconciling discrepancies

Produce client reports using information from CRM system

Coordinate with vendors for office maintenance and equipment servicing

Answer and direct phone calls, generate jobs via CRM system, maintain polite and professional communication via phone and email

Communication & Customer Service

Act as first point of contact for general enquiries

Handle inbound and outbound calls and emails

Build good relationships with clients, suppliers and engineering teams

As a customer focused business, we are looking for our team to be a representation of the company culture, always ensuring that we are offering the customer what is best for their needs and requirements.

What We Are Looking For

Excellent verbal communication and telephone manner

Strong organisational skills

Customer service mindset

Attention to detail

Ability to multitask and work on own initiative

Experience in an office environment

Computer skills including Microsoft Office

Proactive attitude

Key Benefits

An extra day off for your birthday - have the day off, on us

Additional holidays with length of service - earn an extra 10 days off

Company pension

Employee Health Package

Onsite parking

Hours negotiable between 25-40 per week

To be considered for this role, please apply today.

**No Agencies**

Salary: £26,000-£28,000 DOE pro rata per annum

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