Overview
Retail Sales Assistant - Temporary Contract
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play. You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating, encouraging customers to return for more inspiration and products that satisfy their creative needs.
Some colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products — and that’s encouraged.
Responsibilities
* Greet customers and provide a positive in-store experience.
* Be the heartbeat of the store, helping customers leave inspired and ready to explore creativity and play.
* Support store management as needed, including opening/closing and conducting store duties when required.
Skills / Behaviours That Will Set You Apart
* Genuine and authentic: positivity, creativity, and passion for our brand and products; your conversations help customers find what they need.
* Resilient champion: thrive in a fast-paced retail environment and manage busy days and deliveries with ease.
* Stock magician: tackle sorting, pricing, and merchandising deliveries effectively.
Keyholder responsibilities
If you’re over 18, you’ll join as a keyholder to support opening, closing, and running the store when needed. We’ll train you for these duties and offer an additional keyholding pay enhancement. If you’re under 18, you won’t perform keyholding duties until you turn 18, at which point training and pay enhancements will be provided.
Our Purpose
To inspire reading, learning, creativity and play — making lives more fulfilled.
Our Values
We are Crafty | Caring | Can-do. We listen. We care.
Perks
* 25% Colleague Discount with exclusive Double Discount days
* MyWorks: access exclusive online discounts across hundreds of retailers
* Family Friendly Leave with enhanced maternity, paternity and adoption pay
* Holiday: 28 days including bank holidays (33 days for Deputy and Store Managers)
* Can-Do Academy: training and development opportunities
* Wagestream: early wage access up to 50%
* Share Scheme
* 24/7 support for you and your family via Retail Trust partnership
* Healthcare options, pension, life assurance, Cycle to Work, and charitable giving
* Long service awards and additional benefits
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. We welcome applicants from all backgrounds and offer flexible working where possible. If you need reasonable adjustments for an interview, let us know in your application.
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