Senior Business Analyst Payments & Promotions Transformation Southampton (Hybrid - 2-3 Days Onsite) Competitive Day Rate | Umbrella contract Initial 6 Month Contract with Likely Extensions We are looking for an experienced Business Analyst to support a major Payments Platform Implementation programme for a leading client in Southampton. The initiative aims to deliver a flexible, modern payments system that enables dynamic pricing and personalised promotions, inspired by proven retail models known as "Pricing and Promotions." This transformation is designed to enhance digital engagement and drive commercial performance across all online channels. Key Responsibilities: Elicit and define business and functional requirements across a multi-channel payments platform. Facilitate stakeholder workshops and conduct process mapping (as-is and to-be). Collaborate with technology and commercial teams to ensure solution aligns with business goals. Document user stories and acceptance criteria in Agile and Waterfall delivery environments. Act as a critical liaison between business stakeholders and delivery teams.Essential Experience & Skills: 5 years as a Business Analyst with at least 18 months of recent contracting experience. Proven background in large-scale, complex transformation projects involving payments or pricing systems. Ability to influence and engage senior stakeholders effectively. Strong communication and interpersonal skills; able to tailor messaging to various audiences. Proficiency in industry-standard BA tools and techniques. Comfortable working in both Agile and Waterfall delivery models. Self-starter with the ability to manage multiple workloads independently. Payments & Promotions Transformation Business Analyst