Alfa Leisureplex Group has an opportunity for a Hospitality Assistant to join the team at The Waverley Castle Hotel, Melrose.
Hospitality Assistant working hours:
As a Hospitality Assistant, you will work approximately 25+ hours per week, including weekends and split shifts, with an hourly rate of £12.00 – Regardless of age!
Being a Hospitality Assistant:
Your role will be varied as a general assistant, providing the opportunity to work across multiple areas within the hotel operation, including the kitchen, bar, and restaurant. Split shifts are likely to be required. You will collaborate closely with department heads to support their needs and learn how each function operates successfully while maintaining high company standards.
We are an employee-owned company, what does this mean?
* Bi-annual tax-free dividend due to our employee-owned status (over £1,000 last full year)
* Funding for relevant training courses to support your development
* Job Security – our employee-owned status provides better job security, as we can't be sold to another company
* Support and continuous development opportunities
* Competitive occupational sick pay scheme
* Discounts on holidays and hotel stays
* Employee assistance programme - Health Assured
* Length of service rewards
* Live-in accommodation provided
* Free employee meals while on duty
* Pension scheme with company contributions
* Reward and engagement programs
Desired Skills:
* Excellent customer service skills, friendly and outgoing personality
* Ability to learn new skills quickly
* Flexibility and ability to remain calm under pressure
* Ability to work independently and as part of a team
Desirable Skills:
* Experience in a similar role
* Knowledge of the travel, tourism, and hospitality industry
* Passion for the industry
The Alfa Leisureplex Group is a highly respected UK coach holiday and hotel company with a turnover exceeding £60 million annually. We are the UK’s only employee-owned travel company, with brands including Leisureplex Hotels and Alfa Travel, including Alfa Scotland.
Leisureplex Hotels owns and operates 24 hotels in popular seaside locations across the UK, with a combined bed stock of 2,050 rooms. We achieve strong year-round occupancy through our sister brands and partnerships, catering to various guests including self-drive visitors and direct bookings.
As an employee-owned business with over 900 employee partners, we value our people as our most valuable asset in growing our business and delivering high-quality service to our customers.
If you are friendly, positive, passionate, and possess the necessary skills and experience, we encourage you to apply for the Hospitality Assistant position.
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