Overview
We are looking for individuals to join our fast-paced team as a Logistics Co-ordinator based at our Purfleet depot on a permanent basis.
The role entails being the first point of call for our drivers and customers ensuring the safe and efficient delivery of product across the country.
Type: Full time
Shift: Sunday- Thursday 9-hour shift 10pm to 7am
Responsibilities
* Be the first point of contact and liaise with customers and drivers to answer queries
* Prepare transport documents in accordance with established procedures and guidelines
* Re-planning of customer base loads as the need arises
* Liaise with other offices in the UK, reporting any discrepancies or specific requirements
* Communicate efficiently and effectively with internal and external customers, drivers, and other offices, as required by operational procedures
* Contact delivery UK destinations to book in deliveries
* Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment
* Perform and correctly implement General Administration, e.g., invoicing, filing, queries, claims
* POD handling for customers
* Any other tasks as directed by management
Qualifications & Skills
* Previous experience as a Logistics Co-ordinator or in a similar role preferable (experience in fuels industry desirable)
* Quality organisational skills and ability to manage multiple tasks using your own initiative at the same time
* Ability to prioritize own workload but also be able to work as part of a team
* Strong communication and customer service skills, both written and verbal
* Conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and CRM systems
* Demonstrate working administrative background
* Must have an analytical skill, with a high level of attention to detail
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