AMAT UK are excited to offer a new opportunity for a Housing Services Team Member to join our dedicated team.
We believe every individual deserves safe accommodation and the chance to build a positive future. For over two decades, our staff have been working with people to create safe, secure homes and the right environment for them to thrive.
This role is about much more than property checks its about supporting people by ensuring our houses are safe, welcoming, and well-maintained.
About the Role
Full-time (37.5 hours per week)
Day shifts (8:30am5:00pm / 9:00am5:30pm), plus one late shift (12:30pm9:00pm) per week
Minimum of one weekend in four, plus bank holidays (including Christmas and New Year) on a rota basis
Location: Maidstone & Medway, Kent
As a Housing Services Team Member, youll:
Carry out daily checks across properties (e.g. heating, water, fire safety)
Complete room checks and collect weekly signatures and rent payments
Monitor health & safety standards and report issues promptly
Carry out minor repairs within your ability and report major repairs to maintenance
Support residents with internal moves where needed
Address and manage incidents of anti-social behaviour
Build positive, professional relationships with residents while ensuring house rules are respected
Keep clear and professional recording of housing related support on individual resident files
This is a varied, hands-on role where no two days are the same.
About You
Were looking for someone who is:
Proactive, self-motivated, and enthusiastic
A clear communicator, with confidence to manage challenging behaviour fairly and calmly
Able to work flexibly, including evenings, weekends, and bank holidays as part of a rota
IT literate with good organisational skills
A full manual driving licence is essential due to the location of our properties.
Experience in a similar role is an advantage, but we also welcome applicants with transferable skills who are passionate about making a difference.
What We Offer
At AMAT, we value and invest in our staff. Youll receive:
33 days annual leave, rising up to 38 with service
Workplace pension with 3% employer contribution
Comprehensive training package (classroom & e-learning)
Regular supervisions every 12 weeks, plus annual appraisals
Employee Assistance Programme (EAP) and wellbeing hub
Access to financial wellbeing support
Casual dress, free tea/coffee, and a supportive team environment
Additional Information
DBS check required
Please read our Privacy Notice for Job Applicants before applying. This can be found on our website under staff privacy.
If youre looking for a varied role where you can make a real impact in the housing and charity sector, wed love to hear from you.
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