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Job Reference:
7c52ddf4be7d
Job Views:
5
Posted:
29.05.2025
Expiry Date:
13.07.2025
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Job Description:
Are you experienced in supporting vulnerable people to achieve secure or sustained accommodation?
We are looking for a dedicated, dynamic, positive, and forward-thinking individual to provide effective and creative ideas to prevent their clients from becoming homeless and entering emergency accommodation.
Do you have excellent investigative skills?
Your role will be to gather information on clients’ housing situations, record it, and determine the next steps to secure accommodation, helping clients to prevent homelessness. Using your initiative, you will have the opportunity to resolve cases where possible, liaising with landlords and partner agencies.
Can you quickly establish positive and trusting relationships with customers?
You don’t necessarily need homelessness experience, but we are looking for someone who is positive and confident, providing effective and reassuring responses to new customers requiring homelessness assistance.
Do you thrive in managing pressure and demands from customers?
We need you to make quick wins where possible and maximize your time with clients.
This is a demanding role, and you will be the first point of contact for many of our customers. It is important you can comfortably juggle competing demands and priorities.
Do you have the passion and dedication to help homeless clients?
We seek someone who demonstrates initiative in problem-solving issues faced by clients and has the skills to engage with partner agencies to achieve the best outcomes.
What’s in it for you?
* 24-27 days of leave
* Shared cost AVCs (Additional Voluntary Contribution Scheme)
* Employee Assistance Programme (free 24-hour legal, financial, and personal advice for employees)
You will be based in the ‘Prevention Team’, part of the wider Homelessness Team. The Prevention Team consists of 2 other Prevention Officers, an Ancillary Officer, and 2 Prevention Support Workers.
While we offer hybrid working opportunities, there will be a requirement to attend our head office in Lyndhurst each week.
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