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Grid connections administrative assistant

Bishop's Stortford
Networks Services Limited
Administrative assistant
Posted: 21 September
Offer description

Grid Connections Administrative Assistant

Bishop's Stortford, United Kingdom | Posted on 02/09/2025

We are a specialist provider of support services to distribution network operators, developers and industrial energy users making the transition to net zero by electrifying heat, transport and industry.


Overview

Position Overview: Thisrole is based at our office in Bishop’s Stortford and will besupporting a growing team of engineers that work remotely. This is a part-time, office-based position, working up to 25 hours per week spread across 5 days. The key responsibility of the Grid Connections Administrative Assistant will be to support the Grid Connections team. The ideal candidate will be able to manage a wide range of tasks. Working closely with the Grid Connections Engineers and wider company support staff, managing the Grid Connections mailbox and all the incoming communication from clients and Distribution Network Operators is the core of this role. Working at the heart of a small team also requires lots of initiative and a proactive approach.


What you’ll be doing

* Documentation & Coordination - Assisting in preparing documentation and coordinating information flow between clients, engineers, and Distribution Network Operators, ensuring smooth project progression.
* Mailbox Management - Management of the Grid Connections mailbox, ensuring the relevant people are aware of incoming emails and respond to them promptly.
* Diary & Meeting Coordination - Organising team diaries and meetings, including minute taking and action tracking.
* Financial Administration – Raising purchase orders and deals, and liaising with the finance team to support and resolve any invoicing queries.
* Process improvement – identifying opportunities to streamline admin processes and suggesting improvements to boost efficiency.
* Liaising with stakeholders – acting as a first point of contact for clients, Distribution Network Operators, and suppliers, ensuring smooth communication.


Requirements

What we're looking for

* High level of competency using Microsoft 365, including but not limited to Outlook, Word, Excel, and PowerPoint.
* Ability to communicate well with engineers, senior management, and customers alike.
* Ability to self-start and work without direct supervision
* Ability to structure work, recordkeeping and support company certification by working with good governance.
* Professional manner, able to represent the company.
* Flexible approach, responding quickly and flexibly, where required, initiating change, and supporting others.
* Good understanding of GDPR and customer confidentiality.
* Some financial experience would be beneficial.


What’s in it for you

* Competitive salary and bonus
* Enhanced employers’ contribution pension scheme
* Salary sacrifice schemes (bike to work, childcare, Electric Vehicles)
* 25* Days of annual leave plus local bank holidays (*prorated)
* Days available to volunteer for local clubs/charities
* £300 available for sponsorship of a local club or charity
* On-site parking
* Training & Development

Note: To be eligible for this job you must have the right to work in the UK, we currently do not sponsor applications for employment visa status.

UKNS values diversity in the workplace and is a fair and equal-opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and that each person feels respected and able to give their best.

Please submit a covering letter with your application.

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