Administrator (Operational Support Assistant) Vacancy Salary £14,827.88 per annum Vacancy Location Long Stratton, Norwich, Norfolk Permanent, Part Time: 22.5hrs per week Proposed Interview Date: Tuesday 26th August (TBC) We have an exciting opportunity for an Operational Support Assistant to join the Lettings and Support Team to provide an efficient and effective support service to the Housing and Lettings functions. Key Responsibilities Include: * Providing general administrative support for the Lettings and Housing Teams. Tasks could include but are not limited to: Processing incoming and outgoing post, dealing with general enquiries by telephone, email and contact management system and processing and updating housing benefits * Manage the letting and rental of Saffron’s garages, carpark spaces and other non-occupied tenancies. * Liaise with external agencies and contractors dealing with empty properties and garages e.g. utility companies. For a full list of responsibilities please see the attached Role Profile. Our Ideal Candidate Will Have: Experience: * Relevant experience of working in an administrative role within a customer focused environment. * An understanding of the importance of confidentiality and data protection of business information. Skills, Knowledge and Abilities: * Possess excellent communication and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally. * Excellent time management skills, including an ability to prioritise workload and meet targets. * Well organised and methodical with excellent attention to detail. * Able to work as part of a team and also able to work independently without the need of close supervision. * Possess good IT skills to include Microsoft Word, Excel, Outlook and Teams Personal Attributes: * Possess the following qualities: Friendly, Polite, Empathetic, Professional, Positive, Enthusiastic, Energetic Please note this role is subject to a Basic DBS Check