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Customer service executive

Stockport
Permanent
Grassroots Recruitment Ltd
Customer service executive
Posted: 19h ago
Offer description

Customer Service ExecutiveSalary: £26,000 - £29,000 + annual performance bonus (£2,000 - £3,000)Location: Stockport (SK4)Hours: Full-time, office-based (8am–4pm, 9am–5pm or 10am–6pm) Do you thrive in a busy, fast-moving environment where accuracy and enthusiasm go hand-in-hand Are you the type of person who takes ownership, works at pace, and brings positive energy to your team If so, this is a great opportunity to join a well-established Stockport-based manufacturer known for its strong values and customer focus. Our client is seeking a motivated and proactive Customer Service Executive to join their friendly and supportive Customer Care team. You’ll play a key part in ensuring customers receive exceptional service — processing orders efficiently, resolving queries quickly, and keeping communication clear and professional at every stage. We’re looking for someone who loves to stay busy, enjoys taking responsibility, and thrives in a team where everyone pulls together. Previous experience in order processing, customer service or sales administration is essential, along with excellent accuracy and organisational skills. Job Description Process and update customer orders accurately and efficiently, meeting agreed service levels. Handle incoming calls and emails, providing excellent service and resolving queries promptly. Proactively communicate order updates and manage cust...

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