We are looking for a creative and organised individual who actively seeks attention-grabbing ideas to enhance and support our communications efforts. This role involves crafting engaging content that resonates with our audience and effectively conveys our message. Additionally, the successful candidate will implement our company strategy by collaborating with Operations and Café managers, identifying inventive solutions to improve productivity and address operational challenges. They will provide guidance, monitor progress, and report back to leadership. Owning internal communications for Tesco Cafe's/ Hospitality Develop compelling communications to enable colleagues to understand what they need to do in Tesco’s tone of voice Work collaboratively across the Hospitality team to ensure all colleagues understand company updates, campaign launches and initiatives Own the recognition programme for Hospitality, ensuring our Operations Managers recognise their teams in the Cafés Work with external agencies to develop recognition materials for our Café teams Create engaging videos to not only recognise our teams, but to support with colleague training Organise colleague photo-shoots with external agencies Support with colleague training, building Elucidat e-modules for Click&Learn Facilitate meetings for the Hospitality leadership team Manage the internal communications inbox, handling queries sent in by café and operations teams Manage the internal platform ‘Tesco Help’ to ensure all documents and policies are up to date for colleagues Manage the Tesco Cafe LinkedIn Page, creating compelling content to showcase Tesco Café employer branding Create monthly cascade pack which compiles information from all central departments, company insights and colleague recognition Create a weekly action sheet for our Café teams to ensure they are on track with what is going on in the business Lead and own the café manager listening group to identify opportunities and problems within the business Attend central meetings, absorb and digest content and then ensure our frontline teams receive the appropriate information to deliver Excellent written and verbal communications Previous knowledge of multi channel communication methods Operational Experience preferably within Hospitality Evidence of working at different levels Knowledge of working with various social media groups and different communications platforms