Office Administrator - Full Time approximately 35.5 - 37 hours per week (12-Month Contract) We are seeking an experienced Office Administrator to support our client based in Bootle L30 4UA. This is a full-time, 12-month contract role covering maternity leave. Extensions cannot be guaranteed, but successful candidates could be extended depending on workload. Hours of work Monday to Friday 8am - 5pm Pay rate 12.71 increasing post 12 weeks to 12.98 per hour Must be able to pass a basic DBS check and provide 5 years of referencing Desired but not essential -The ideal candidate to have experience in import and export & customs and excise. Key Administrative Roles & Responsibilities: The role will be primarily supporting sales, customer service, and HR functions through meticulous documentation, CRM management, and logistics coordination. Key responsibilities include processing orders and warranty claims, Maintaining Salesforce databases, Managing sample lab requests Coordinating international shipping documents, often requiring high-level communication. Order & Warranty Management : Processing customer orders and warranty claims, coordinating Communication: Acting as the key contact for international customers and internal sales teams to ensure prompt delivery of parts and technical support. Data Maintenance: Maintaining accurate records on customer interactions, shipments, and spare parts in company systems. Experience required 3-5 years of experience in clerical, receptionist, or customer service roles, with key skills including proficiency in MS Office (Word, Excel, Outlook), strong communication and document management skills. Desired but not essential -The ideal candidate to have experience in import and export & customs and excise. Must be able to pass a basic DBS check and provide 5 years of referencing. Please upload your CV to the advert or email Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.