Company Description Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses—no matter what the future brings. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet, we focus not only on immediate solutions but also on future needs. We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future-ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business. We are dedicated to fulfilling our promise to make your business thrive. Job Description The Head of Standards plays a crucial role in overseeing ISO standards, ensuring internal compliance frameworks, and driving sustainability initiatives within Wavenet. This position is essential for maintaining high levels of compliance with both internal policies and external regulations, while fostering collaboration with diverse stakeholders. Leading a dedicated team of specialists, the Head of Standards supports audits, policy development, and continuous improvement across key areas such as Environmental, Social, and Governance (ESG), Health and Safety, and Risk Management. This role also promotes ISO standards and cultivates a culture of wellbeing and safety throughout the organization. If you're looking to advance your career in a dynamic and inclusive environment, this might be the perfect opportunity for you. Key Responsibilities Team Management Lead a team of specialists responsible for the following areas: ISO Certifications and Audits Manage ISO standards across multiple office locations, including ISO 9001, 14001, 20000-1, 27001, 45001, and 50001, ensuring alignment with internal policies and ISO management systems. Oversee both internal and external audits, coordinating with certification bodies and third-party auditors while managing audit contracts in accordance with certification plans. Review, update, and draft company policies to meet organisational needs and regulatory requirements. Collaborate closely with operational teams and external consultants. Compliance and Risk Management Oversee ICO registrations and updates for active and acquired companies. Liaise with internal teams and external regulators to ensure timely compliance. Prepare and submit compliance reports as required. Manage the company risk register effectively. ESG and Sustainability Lead ESG initiatives, including EcoVadis assessments, Carbon Reduction Plans, and ESOS compliance. Collaborate cross-functionally to support initiatives that enhance sustainability performance and improve ESG scores. Prepare and publish ESG audit reports, ensuring that independent reviews are completed. Work with internal teams and external partners to meet regulatory deadlines and customer requirements. Health, Safety, and Wellbeing Maintain Health and Safety certifications and ensure compliance with relevant standards. Support Health and Safety initiatives and manage procurement processes. Ensure adherence to regulatory requirements and company policies related to health and safety. Champion initiatives such as Mental Health First Aid and promote a culture of wellbeing. Qualifications Demonstrated experience in managing ISO standards across diverse locations. Familiarity with Health and Safety compliance and risk management practices. Understanding of ESG frameworks and sustainability reporting. Strong organisational skills with a focus on effective stakeholder engagement. Excellent communication and report-writing abilities that resonate with varied audiences. Proven track record of successfully driving continuous improvement initiatives and cultivating a culture of quality. Ability to interpret and apply regulatory requirements practically and inclusively. Additional Information We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team. At Wavenet, we provide more than just a job; we create an exceptional environment with a broad range of benefits to support your success from day one. With us, you’ll receive a competitive starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and extensive health and wellbeing programs, all supported by our dedicated Wellbeing Team. Here’s a closer look at what we offer: Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet. Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days—our way of expressing appreciation for your dedication. Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team. Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation. Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team Natilla.Turner@wavenet.co.uk for more information.