Job Description
Shopping Centre Operations Manager
📍 Tamworth
🗓 12-month FTC | 💰 £35,000–£40,000 (with room to negotiate)
We’re looking for an Operations Manager to lead day-to-day operations at a busy shopping centre in Tamworth. You’ll support the Centre Manager in delivering a high standard of customer experience, maintaining compliance, and ensuring the smooth running of the building.
This is a hands-on role where you’ll work closely with service partners, tenants, and the on-site team.
What You'll Be Doing:
* Overseeing day-to-day operations across retail, residential, and town centre car park.
* Liaising with tenants and stakeholders to ensure the highest levels of customer satisfaction.
* Managing hard and soft services and leading contractors on-site.
* Taking ownership of compliance, H&S, and projects such as tenant fit-outs.
* Playing a key role in the senior management team to achieve optimum success.
Why Explore This Role:
* You will support the Centre Manager and step up in their absence therefore opportunity to upskill and progress within your career.
* Strong potential for the position to become permanent.
* Opportunity to join a well established business that prioritises staff development and values its employees.
* Leave a lasting impact on the staff, tenants, and visitors by ensuring operational efficiency.
* Participate in the development of the centre and make a huge impact on the local community.
To Be Successful, You Will Need:
* Proven operational knowledge and contractor management experience.
* Experience in a customer-facing environment, with a preference for retail experience.
* Knowledge of Health & Safety regulations and compliance (IOSH qualified)
* A proactive, solution-driven mindset and willingness to get stuck in
* Budget management experience.
If you are interested in find out more please send you CV to keira.spate@foundationrecruitment.com