Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experience to prepare you for certification as a pharmacy technician.
Responsibilities
1. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations and company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy system operation.
3. Model and deliver a distinctive and delightful customer experience.
Customer Experience
* Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
* Share customer service best practices with team members to deliver exceptional service, including interpersonal habits and Walgreens service traits.
* Develop strong relationships with valuable customers.
Operations
* Assist in pharmacy practice under pharmacist supervision, ensuring compliance with all policies and regulations.
* Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
* Report prescription errors immediately and adhere to policies regarding pharmacy errors and quality improvement.
* Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
* Support inventory management activities and maintain knowledge of asset protection techniques.
* Assist in administering clinical services, including sample collection and coordination with healthcare providers.
* Develop and maintain relationships with the local medical community through outreach and detailing.
* Ensure the pharmacy environment is stocked, clean, and organized.
* Maintain respectful relationships with coworkers and complete assigned tasks.
Training & Personal Development
* Earn and maintain PTCB certification through our training program or state certification requirements. Certification may be a condition for promotion.
* Attend training sessions and acquire continuing education credits to stay current with healthcare and pharmacy developments.
Additional requirements include fluency in reading, writing, and speaking English (except in Puerto Rico) and willingness to work flexible hours, including evenings and weekends.
#J-18808-Ljbffr