Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position of Sales Coordnator Job Role: Sales Coordinator Reports To: Sales Director Location: Dronfield Job Purpose: To Support the sales team For our client their customers are their priority. For over 10 years, they have been providing sector leading advice on hand dryers, commercial washroom accessories and hygiene equipment. Their knowledgeable team seeks to understand customers’ requirements and provide solutions that deliver long-term value. This is a great opportunity for someone looking to start their career or looking for a new challenge. This role will involve learning about the organisation and its sales department from the ground up and will include opportunities for progression. Key Activities • Answering enquiries both internally and externally • Managing day-to-day sales matters through our internal system • Taking ownership of customer needs; create and manage deadlines for enquiries where appropriate • Developing relationships with all customers and suppliers through regular communication, both written and on the phone • Providing pricing and lead times where requested • Processing incoming sales orders • Day to day sales administration • Answering the telephone quickly and efficiently and making outgoing, proactive calls where necessary • General office duties Person Specification • A customer-oriented mindset with a focus on delivering excellent service. • A desire to develop and make continual improvements • Confidence to make decisions • Ability to review and learn from our mistakes • Confidence to challenge when needed • Strong organisational and time management • Excellent attention to detail and accuracy • Ability to work independently and under pressure • Flexibility and adaptability • Effective communication and interpersonal skills, understanding what needs to be said, when it needs to be said and how to ensure it lands effectively but and respectfully Skills / Experience Experience and proven proactive approach working in a sales or customer service environment (telephone based an advantage). Experience of CRM systems - desirable Good IT skills in standard MS Office software packages * Location: Dronfield S18 * Hours: Office-based - Monday to Friday * Salary range: £24,000 - £28,000 DOE