A fantastic opportunity has arisen for a competent, organised and supported living experienced Care Co-ordinator to join Care1 Professional Services LTD. Care1 Professional Services LTD is a well-established Health and Social Care company operating in Scotland, with vast experience, a wealth of knowledge and understanding of our clients’ needs. We are registered with the Care Inspectorate, who are the independent regulators. Care1 Professional Services LTD has built a reputation for a reliable service. We specialise in looking after people in their own homes.
We are looking for self-driven, caring and passionate staff to work within our Care at Home Service. The suitable candidate is required to demonstrate a high level of efficiency in managing rotas; commitment to service; good team building skills; supporting good working relationships with both clients, fellow colleagues and other health care professionals.
Job Purpose
1. Supervision of Care Staff.
2. To enthusiastically support care staff and enable efficient delivery of service.
3. To oversee, observe and encourage clients’ choice, independence, dignity, privacy, fulfilment, and other rights.
4. To be resourceful and support good working relationships with both clients, fellow colleagues, and all other relevant professionals/ stakeholders.
5. To follow all regulatory and statutory obligations and Care Professional Services LTD’s policies, procedures, and guidelines.
Job Responsibilities
6. Facilitate effective and safe provision of care
7. Support the Operations Manager to maintain a high standard of service through compliance and implementation of standards in line with the Care Inspectorate’s requirements.
8. Undertake quality control checks including spot checks, staff and service user feedback.
9. Liaise with the Operations Manager to organise, assess, plan, implement, monitor, and review care needs and service delivery to the clients.
10. Know and comprehend the care and support of the clients and seek advice if not certain.
11. Ensure safe practice through attention to detail when matching staff to clients based on individuals’ needs.
12. Undertake rostering; and enable staff to deliver care in a timely and professional manner.
13. Maintain staff/client records including filing, updating the electronic and paper records, planning, and directing.
14. Ensure work practices that are compliant with all relevant legislation including the General Data Protection Regulation .
15. Conduct / attend meetings and reviews with clients, their families, and other relevant professionals.
16. Share on-call duties and cover care calls in emergencies when required (this includes out of office hours and weekends).
17. Cover care calls when required.
People management
18. Monitor, supervise and support Care Staff through direct and active involvement.
19. Uphold good communication and develop effective working relationships with clients, care staff and other stakeholders.
20. Conduct training of care staff.
21. Be responsible for allocated Care Staff and manage issues regarding sickness/absence.
22. Participate in office management meetings and contribute towards the organisation’s vision, growth, and development strategy.
23. Continue to monitor where concerns have been reported and documented.
24. Promptly attend to safeguarding concerns and take appropriate action with guidance from the Operations Manager
25. Address staff and clients concerns with sensitivity as soon as these are raised and escalate complaints to the Operations Manager.
General
26. Work across various geographical areas as may be required.
27. Perform any relevant duties as identified by the Operations Manager.
28. Work based both in the field and within the office.
29. Assist with new clients facilitating taking on of new clients if required.
30. Provide your own transport for travelling to assignments (unless company vehicle is provided).
Key Skills/ Competencies
31. Reliability
32. Adaptability and flexibility
33. Good interpersonal skills
34. Good organisational skills
35. Good communication skills
36. IT skills (including Microsoft Office, Word, Excel, Power point).
37. Problem solving skills
38. At least 1 years' experience of supervising care staff in a Care at Home Service / Care Home.
39. Experience of using a care planning/scheduling software is an advantage.
40. SVQ level 3 in Health & Social Care or equivalent
41. SSSC registration / willingness to register within 6 months of starting work
42. Excellent people skills
43. Ability to work flexibly to support with staffing in emergency situations/ as required.
44. Car user essential (must have own car and business insurance)
Benefits:
45. Good career development opportunity.
46. Paid travel expenses between visits to clients.
47. Competitive salary.
48. Pension contribution
Job Types: Full-time, Permanent
Salary: £30,.00-£40,.00 per year