Job Title: Field Service Engineer Salary: £32,000 - £43,500 per annum Hours: 47.5 per week Travel: Nationwide travel across sites Benefits: Company van, fuel card, food allowance, hotel accommodation Role Overview: The Field Service Engineer is responsible for performing maintenance and repairs on client assets within depots, including rail-related systems and equipment. The role involves proactive and reactive work, adherence to safety protocols, and providing excellent customer service on-site. Benefits: * Company van * Fuel card * Food allowance * Hotel accommodation * Overtime uplift after core hours completed * Pay reviewed annually * Christmas bonus * On-call bonus * 30 days holiday, increasing for years of service Key Responsibilities: * Conduct scheduled maintenance and reactive repairs on client assets. * Follow instructions from the Manager or Operations Supervisor for work tasks. * Ensure all work complies with company policies, safety standards, and site procedures. * Complete job sheets, PPM forms, and site reports daily, ensuring they are signed by the client and submitted within the working day. * Act as the first point of contact with clients during site visits. * Book on and off-site according to client procedures. * Wear appropriate PPE at all times during duty. * Maintain and report on the condition of company vehicles and equipment. * Report accidents, incidents, or hazards immediately to supervisors. * Maintain a functional mobile phone and ensure communication is effective. * Work additional hours in emergency situations, following risk assessments. * Attend engineering and safety meetings as required. * Lead and mentor junior staff and assist in training. * Be "on-call" as per the rota. * Stay overnight when necessary, with accommodation arranged as per business needs. Qualifications & Competencies: * Minimum of 2 years' engineering experience, rail experience preferred or equivalent. * Good understanding of electrical and mechanical systems. * Valid PTS (Personal Track Safety) certificate within three months of employment. * Knowledge of CWM, CET, fuelling systems, and depot equipment. * Competent in the correct use of tools, equipment, and PPE. * Basic IT skills for reporting and communication. * Practical engineering skills with supervisory or leadership capabilities. * Ability to follow method statements, risk assessments, and emergency procedures. * Proactive approach to work practices and safety. Additional Requirements: * Possession of the appropriate tools and equipment. * Ability to work efficiently and economically alongside colleagues. * Maintain a professional standard in PPE and vehicle condition. * Ability to sign off work sheets and assist with training junior engineers. * Willingness to stay overnight as required by the business