UK Forks West Midlands, England, United Kingdom
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Are you a passionate engineer seeking your next exciting career step with a company that highly values your expertise and provides specialised training on the latest innovations in material handling machinery?
Look no further! UK Forks are seeking a skilled and motivated Field Service Engineer to join our dynamic team.
Base pay range
This range is provided by UK Forks. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Key Responsibilities
* As a Field Service Engineer, you will play a pivotal role in our team, ensuring the maintenance and repair of our machines are completed to our high standards.
* You will also serve as the frontline representative for our customers, ensuring exceptional service and fostering lasting customer connections.
* Carrying out essential maintenance and servicing to our hire machinery on-site with customers.
* Offer breakdown resolutions and an effective repair service.
* Troubleshoot and resolve any technical/mechanical issue during site visits.
* Collaborating with the wider operations teams to identify opportunities for improvements to our service.
* Maintaining accurate documentation of all repairs, services, and customer interactions.
What We're Looking For
* Experience of repairing and servicing plant equipment which includes Telehandlers
* A recognised mechanical qualification in mechanical plant or agricultural engineering
* Excellent communication and customer service abilities
* Willingness to travel to customer sites as required
* A valid driving licence
What We Can Offer You
* Salary sacrifice pension
* Training where necessary
* Free Tool Hire
* Life Assurance cover 3x salary
* Share save scheme
* Recommend a friend scheme
* Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
* Cycle to work scheme
* Long service recognition
* My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
* Discounts on HP products
* EE mobile contract discount offers
* Health Shield (discounted premiums on health care cash plan)
* Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
UK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic handlers and tracked access platforms hire.
At UK Forks, we understand the critical role that material handling plays in enhancing on-site productivity. We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long-term partnerships and exceeding customer expectations.
Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.
By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Equipment Rental Services and Construction
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