Overview
Job title: Business Manager (12 Month FTC)
Location: Hull
Jacksons is part of William Jackson Food Group, a sixth-generation family business founded by William Jackson when he opened his first shop in Hull in September 1851. Today we have a portfolio of a number of businesses in distinct, yet complimentary market areas, employing over 2,000 people.
We have occupied the current site in Hull since 1907 and we now have 3 bread plants in our main bakery. We recently developed a second bakery, also at our site in Hull, which specialises in premium quality roll production. We specialise in the supply of bread and other carriers to the sandwich manufacturers, foodservice and export channels, and in 2012 we launched our consumer facing brand “Jackson’s of Yorkshire”.
We opened a brand-new site in Corby, Northamptonshire – one of the largest investments our Group has ever made – and this will allow us to realise our ambition of being the best at what we do. 2025 is an exciting time to join us – make this year a toast to you and apply now!
Responsibilities
* To develop and nurture relationships with key food service customers to support delivery of business targets. Manage the channel / customers in line with the commercial strategy.
* Ensure through the effective co-ordination of cross functional teams the execution of key projects.
* Build strong, collaborative relationships with key strategic customers including sharing market knowledge, insight on key market trends, risks and opportunities, whilst continuing to build Jacksons’ reputation for excellence.
* Manage the business interface between Jacksons & our customers via Category & Buying relationships.
* Take accountability for the management of matters related to the selling, negotiating, forecasting, finance, & administration activities of your customer base.
* Formulate & implement an annual Customer Account Plan detailing specific objectives, strategies & tactics to achieve targets in Volume, Sales Value, DC, customer needs & company budgets.
* Work with relevant functions (internal and external) to identify opportunities and threats within the marketplace, developing plans to protect and enhance brand performance.
* Develop proactive, positive, collaborative cross-functional relationships across the wider Jackson’s business.
* Work closely with the NPD team, managing product briefs from initial concept to implementation, including managing stakeholders to ensure timely delivery.
* Collaborate with customers and internal planning/operations to understand forecasts and anticipate briefs and projects, including seasonal and promotional activity impact.
* Develop commercial proposals and negotiate accordingly.
* Where appropriate lead multi-functional networking/collaboration to develop internal and external relationships between Jacksons’ departments and those of customers.
Qualifications / You will
* Have the ability to develop and maintain effective and efficient customer relationships.
* Demonstrate self-reliance, initiative, tenacity, integrity, strategic awareness and professionalism with customers.
* Strong commercial and financial awareness with judgement to make commercial decisions and understand implications.
* Highly developed interpersonal skills and credibility to interface between external customers and internal functions.
* High emotional intelligence to forge effective working relationships at all levels.
* Strong intellect, excellent communication and negotiation skills.
* Desire and capability to expand beyond function.
* Experience of working with and influencing senior management.
About you
* Commercially astute
* Excellent communicator
* Strong team worker
* Organised and thorough
* Logical thinker
* Some experience of negotiation
* Adept at working cross-functionally
Job commitments
* Hull – Derringham Street
* Monday – Friday 37.5 hours per week
Benefits
* Competitive hourly rate paid every 4 weeks.
* 6.6 weeks holiday, increasing to 7 weeks with 5 years’ continuous service.
* Stakeholder pension with generous employer contributions.
* Free bread allowance
* WJFG Wellbeing and Rewards Platform
* Online benefits portal providing exclusive discounts with over 900 retailers.
* Cycle to work scheme.
* Support grants available for colleagues’ children attending University.
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