Job Description
We are seeking a detail-oriented and efficient Part Time Night Auditor on a permanent contract to join our team at Novotel Bristol Centre. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift, managing front desk duties, performing financial reconciliations, and providing exceptional guest services.
Conduct nightly audits of financial transactions and ensure accuracy in reporting
Manage front desk operations, including check-ins and check-outs
Provide outstanding guest services by addressing inquiries and resolving issues promptly
Maintain a clean and organized front desk area and hotel public spaces
Prepare reports for management detailing occupancy rates, revenue, and other key metrics
Handle phone calls professionally and courteously, ensuring a positive experience for callers
Assist with administrative tasks as required during the night shift
Ensure the security and safety of guests and hotel property during overnight hours
Collaborate with other departments to address any guest concerns or maintenance issues
Stay up-to-date with hotel policies, promotions, and local area information to assist guests effectively
Additional Information
Benefits
As part of our team you can have:
* Salary - £ 13.12 per hour.
* Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
* Discounted hotel rates all over the world in Accor Hotels
* Continuously learn and develop yourself with our Accor Academy
* Support your wellbeing in your professional and personal lives
* Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
* Participate actively in initiatives to build a more inclusive and sustainable world
* And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
* Double Time Bank Holiday Pay
* Staff car park.
Information on the processing of personal data:
When you submit an application to Accor UK Economy Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.