Annual wage £13,312.00 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Shifts to be confirmed. Total hours per week: 40.0 Expected duration 15 Months Possible start date 01 Jun 2024 Date posted 19 Jan 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000224463 Positions 1 available What you will do in your working day As this apprenticeship role offers a varied workload the Apprentice will develop skills in a number of areas. Duties may include: Sourcing and stocking vehicle parts Communication Dealing with customer queries How to currently handle complaints Procedures Assisting customers The training you will be getting Level 2 Customer Service Practitioner Apprenticeship Standard: Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course An Apprentice’s training includes: Apprenticeship standard L2(Customer Service Practitioner) An industry recognised standard qualification Functional skills if needed What to expect at the end of your apprenticeship There may be a possible full-time career within the automotive industry with many opportunities to progress to positions of authority. The opportunities are endless By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, whether it be progressing through the dealership, working towards a job within motorsports Requirements and prospects Desired skills and personal qualities Communication skills, Team working Qualifications GCSE or equivalent Math's & English (Grade C or Level 4) Desired