Customer Service Advisor - Part-time Evenings
Location: Merthyr Tydfil Contact Centre, Rhydycar Business Park, Merthyr Tydfil, CF48 1DH, United Kingdom
Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months in role, plus uncapped commission
Working Hours: Monday to Friday, 16:45-21:00; Off on Saturday and Sunday
Are you someone with valuable life experience that can help navigate challenging situations? Whether from raising a family or building relationships, your skills are transferable to a Customer Service Billing role with EE.
Join our Billing Team in Merthyr and make a difference by speaking with customers, listening to their needs, and working together for the best outcomes.
This role offers flexibility to support your life commitments, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Discounts on EE & BT products, saving you hundreds annually
* Access to online GP services 24/7 for you and your immediate family
* Market-leading paid carer’s leave of up to 2 weeks
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year
* Support for career development and progression
* Volunteering days to give back to your community
* Optional private healthcare and dental insurance
Join a team with a great culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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