Overview
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About Us
RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
About The Team We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.
The Opportunity As our Logistics Administrator, you will organize and coordinate all transport (rail, ship, and truck) and logistical requests for the delivery of all types of equipment to Ritchie Bros.’ customers and our auction facilities. You are the first point of contact for customer service queries and issues related to equipment inventory. You will accurately administer shipping and receiving documentation related to the movement of the equipment to and from the yard of the auction site. You will work with a broad range of documents regarding to customs, gate passes, payment invoices, transport, taxes, etc.
Responsibilities
* Ensure that our customers receive a tailored solution that best fits their transportation needs, including offering different transport solutions where applicable.
* Monitor the progression of transport, advise the customers on agreed logistical milestones, and ensure transport is running to schedule.
* Instruct carrier agents and supervise the logistical activities, actions to be taken as well as the results concerning the transportation requirements.
* Ensuring the selected freight management system is correctly monitored and updated when required, including the effective and timely communication verbally and in writing between the different departments and our Logistics providers on all transports that are arranged.
* Building a brand, understand the importance of local customer service to grow the business globally.
* Process documentation within our internal systems (e.g., SaleSite, AS/400, etc.)
* Accurately identify equipment serial numbers
* Record basic equipment descriptions and label the equipment correctly.
* Provide assistance as required to the DEI Team.
* Promote a culture where the health and safety of our employees and customers is top priority for all.
* Liaise with on-site contractors to support customers needs for repair and services.
Qualifications
* You have 2 years of relevant working experience in a transportation planning role
* Experience in shipping industrial equipment is considered a strong asset
* A solid knowledge of construction equipment and trucks.
* Negotiation skills: part of the business is convincing others to go in a certain way. Not only pushing other people in the way you like them to go but finding a common cause and earning trust.
* Good working knowledge and experience using MS Office Suite products (e.g. Word, Excel)
* An aptitude for data/numbers and some experience creating and working with spreadsheets.
* Professional level English, both written and verbal
Notes
* You'll maintain a valid driver’s license and a clean driving record
* This is not an “8:00AM to 5:00PM” job. As an event-driven company, overtime is a significant part of what we do. You can expect to work extra hours for 1-2 weeks prior to each sale, during each sale, and for 1-2 weeks after each sale
Benefits
* Base salary based on your experience and skills.
* Paid overtime + 28 vacation days a year
* Comprehensive health insurance coverage
* Pension plan
* Ongoing training and professional development
* A rewarding career that is stable and long-term with growth potential
* An international working environment
* Working with big machineries and equipment
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Construction, Machinery Manufacturing, and Truck Transportation
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