Job Description
Part-Time Permanent Role. We offer 20 or 25 hours per week over 3 or 4 days.
Why this job matters
If you enjoy solving problems, gaming, or tinkering with technology, you have transferable skills for a Customer Service Technical role with EE.
Join our Broadband Technical Team in Birchwood, near Warrington. You will assist customers over the phone with broadband-related queries, from simple router questions to more complex issues, supporting them throughout the process.
No specific experience is required. If you are naturally helpful, calm, and able to build relationships, we can train you on the rest.
We offer flexibility to support your life commitments, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting salary of £25,087 (£12.82/hour), rising to £25,684 (£13.12/hour) after 8 months, plus incentives and bonuses. Pro Rata for Part-Time Hours
* Access to online GP services 24/7 for you and your immediate family.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
* Family Leave with 18 weeks full pay and 8 weeks half pay in the first year, regardless of family growth method.
* Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
* Support for your career development within EE.
* Season Ticket Travel Loan to assist with commuting costs.
* Volunteering days to give back to your community.
* Optional private healthcare and dental coverage for you and your family.
Join a great team with meaningful support and tailored training to build a lasting career. What are you waiting for?
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