We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.uk If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board support flexible working. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process Job Overview An exciting opportunity has arisen within the Families & Therapies Division to be part of the administration team based at Serennu Children’s Centre. It is a busy but friendly and supportive team and we need someone who is able to support us with the service that we provide to children and young people with disabilities and developmental difficulties. The successful post holder will be based in Serennu Children’s Centre but will be expected to travel to alternative sites to cover for annual leave/sickness. You need to be well organised and practical and must have: excellent verbal and written communication skills good keyboard skills and excellent IT skills with the ability to use all Microsoft packages with confidence experience of an office / reception environment is desirable as is a calm, patient and polite telephone manner be able to work to deadlines be interested in the wellbeing of children and young people be able to work on your own initiative when the need arises. Main duties of the job To collect and open post Typing of emails and other correspondence as and when required To act as the first point of contact for the Serennu Children’s Centre when required, answer the telephone and liaise with the general public, staff and other professionals within the Health Board in a sympathetic and professional manner. Carrying out general clerical duties, including filing correspondence both manually and electronically. Send out signed letters and reports in a timely manner. To keep up to date with filing and scanning according to department procedures. To maintain and develop databases and systems to support the smooth running of the children’s centre. To carry out any other duties compatible with the grade which may be assigned from time to time by the Children Centre Team Lead. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Working for our organisation Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Qualifications And Knowledge Essential criteria Good general education to GCSE level or comparable IT Skills to include Microsoft Word & Excel Experience Essential criteria Administrative experience within an office setting Desirable criteria Previous experience of working within a health/social care setting and experience of working with children with a disability or developmental difficulty Skills and Attributes Essential criteria Able to work effectively and efficiently in a team environment and cope with pressure during busy periods and able to take the initiative. Excellent communication skills when interacting with members of the Children’s Centre, other professionals, children and young people and their families and visitors. Excellent interpersonal and organisational skills