We are looking for someone who has experience in customer service or in leading a team (formally or informally). Someone who is hands-on, organized, and ready to take the initiative in a fast-paced environment.
Location: Swindon Orbital Retail Park (SN25 4AN)
Role Responsibilities
We are passionate about celebrating our customers’ life moments and are seeking a Team Leader to join our successful Card Factory family to help fulfill this mission.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support the Store Manager in achieving goals related to commercial growth and developing a team culture centered on exceptional customer service. You will lead the store team in the absence of the Store Manager and ensure high standards and service quality daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking attitude.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package and Company Information
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aimed at becoming a true omni-channel retailer, investing heavily in our colleagues and creating opportunities in a fast-paced environment.
We offer a range of benefits to support your well-being, including:
* 25% colleague discount in-store and online
* Financial Wellbeing Support (including financial education tools and salary advances)
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to training and development resources
* Discounts at hundreds of UK retailers
* Employee Assistance Programme for mental, physical, and financial support
This role offers genuine prospects for the right candidate. If this opportunity aligns with your career goals, please apply now.
We reserve the right to close the vacancy early once sufficient applications are received. Early applications are encouraged.
Location: Orbital Retail Park, Swindon, United Kingdom
#J-18808-Ljbffr