Technical Author / Compliance Analyst - Boston - Attractive package ALH Recruitment are looking to recruit a Technical Author / Compliance Analyst with immediate effect for our Industry leading client who continue to lead their market, based in the Boston area of Lincolnshire. Technical Author / Compliance Analyst Summary: Monitor all relevant industry regulations to ensure our client remains compliant, working closely with the R&D team. Create product documents and manuals, register equipment with relevant bodies. Provide suitable information for AI bots and Technical Support Team to reference. Good customer service values and compiling customer complaint responses. Responsibilities: Tech support diagnostics and fix guides compilation and management (2nd and 3rd line content) Write Work Instructions Charge Point OCPP Configuration and Data transfer documentation provided to CPOs- Internal Test Plans & Report templates, documentation equivalent to Test House. Where possible reverse engineer Test House Dos’s, else take standard, identify clauses, place in spreadsheet and add filters for test plan selection. Head of docs to provide block schematic of test configuration for DUT and equipment list. Prompts for photo evidence of setup, Pass/Fail result and Comments. Initial Point of contact Certification, progress chasing AI journey champion – work with R&D to publish road map (cases, flow, make availabl...