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Nursing operations manager behavioral health brookwood hospital

Birmingham (West Midlands)
Baptist Health
Operations manager
€60,000 - €80,000 a year
Posted: 12 May
Offer description

Position Summary

Baptist Health Brookwood Hospital

Provides leadership & operational oversight for an inpatient direct care unit or units. Accountable for achievement of department and hospital goals in concert with other hospital and medical staff leadership.


Responsibilities

* Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management.
* Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes.
* Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes.
* Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making.
* Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care.
* Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change.
* Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes.
* Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations.
* Identifies, recruits, develops, and retains top talent.
* Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity.
* Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements.
* Knows and practices sound business and operational excellence.
* Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
* Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards.
* Demonstrates initiative and situational leadership skills.
* Ensures the customer experience is exceptional.
* Serves as a liaison between team members and nursing administration.
* Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.
* Facilitates and supports team member involvement in professional and organizational activities.
* Holds self and others accountable to Orlando Health’s mission, vision, and values.
* Demonstrates The Orlando Health Way: Assure, Engage, Unite.
* Performs all other duties as assigned.
* Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
* Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
* Maintains compliance with all Orlando Health policies and procedures.
* Uses working knowledge of risk management concepts.
* Participates in Process Improvement activities as assigned.
* Interprets the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide nursing care needed as described in the unit/department’s policies and procedures.


Qualifications

Education/Training

* Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required.
* Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.

Licensure/Certification

* Current licensure as a registered nurse in the State of Alabama or Nurse Licensure Compact (NLC).
* Current Basic Life Support (BLS) certification.
* May require advanced certifications based on the assigned patient population
* National leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for Nursing Leadership (AONL) within 2 years.

Experience

Two (2) years as a registered nurse in an acute care setting and one (1) year leadership experience.

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