Overview
Our IT team are the ‘go-to’s for anything technical and are very much at the core of MHA’s service delivery. The IT Support Officer is a critical role, providing first point of contact support for all IT and communication related queries across our Group.
Key Responsibilities
You will support end‑users by diagnosing and resolving technical issues across a range of products and services. You will prioritise work, multi‑task and explain technical concepts in plain language. Excellent customer service is essential.
Requirements
* Full driving licence
* Access to a vehicle
* Strong interpersonal and communication skills
* Ability to multi‑task and prioritise effectively
* Customer‑service mindset
Base & Working Hours
* Hybrid working – Community, Office and Home
* 22.2 hours per week
Application Dates
Closing date: 10th November 2025
Shortlisting date: 11th November 2025
Interview date: 17th November 2025
Other
Please note CVs are not accepted.
All positions are open to flexible working subject to the Flexible Working Policy.
We reserve the right to close this vacancy at any time and encourage early applications to ensure consideration for this post.
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