Exchequer services officer

Overview

This an exciting opportunity to join Runnymede Borough Council as we continue our positive work delivering high-quality financial services to support our communities. As the Exchequer Services Officer, you will play a key role in ensuring that income is accurately processed and reconciled while also assisting the Council's insurance function.

Responsibilities

• Process and reconcile incoming payments daily, ensuring all income is accurately recorded and allocated.
• Investigate and resolve unallocated or unidentified payments, including managing suspense accounts.
• Handle insurance claims from initial enquiry through to resolution, liaising with customers and insurers.
• Monitor and reply to queries from internal departments and members of the public.
• Aid the administration of the Council's insurance arrangements, including renewals and recharges.
• Maintain accurate financial records and assisting documentation to meet audit requirements.
• Assist with month-end and year-end processes related to income and banking.
• Work collaboratively with colleagues across Finance and the wider organisation.

Benefits

• Hybrid working 3 days in the office, 2 days working from home.
• Flexible working and Flexi-leave.
• 29 Days annual leave, plus bank holidays.
• Excellent Pension Scheme.
• Free Parking.
• Training and development opportunities.
• Payment of one professional membership per annum.
• Cycle to work + further related discounts.
• Season ticket loan.
• Health insurance plan after 1 years’ service/Dental after 3 years' service.
• Employee Assistance Programme (EAP).

About You

We are looking for a methodical and detail-oriented individual to join our team who can provide accurate financial processing and high-quality customer service. We are looking for exceptional candidates with a range of skills including:

• At least 1 year's experience working in a finance, administrative or customer-focused role.
• Good understanding of financial processes or the ability to quickly develop this knowledge.
• Strong attention to detail and ability to work accurately when handling data and transactions.
• Ability to organise and prioritise workloads to meet deadlines, particularly in a fast-paced environment.
• Experience of working with Microsoft Office, particularly Excel.
• Confident communication skills, both written and verbal, with the ability to respond to queries clearly and professionally.
• Ability to investigate and resolve issues using a logical and methodical approach.
• Experience of working independently while also contributing positively within a team.

This grading in the new pay structure for this role will be RBC4 £34,388 to £37,589.

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information whether supported by AI or not must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.