Job Description
Your new company
An excellent opportunity has arisen to join the Housing Strategy and Performance function of a large, high-performing public sector housing provider. This newly enhanced role will play a critical part in strengthening regulatory compliance, governance and service assurance across a diverse housing service.
You will lead on the development and delivery of a housing regulatory assurance and continuous improvement programme, ensuring services meet statutory and regulatory requirements and deliver safe, high-quality outcomes for residents.
This is a visible, influential role, working closely with senior leaders, operational housing teams, residents and external partners to drive up standards, improve customer experience and embed a culture of learning and accountability.
Your new role
1. Lead the planning, coordination and delivery of housing regulatory compliance and assurance activity across the housing service.
2. Provide expert advice, challenge and support to housing teams to ensure statutory, regulatory and policy compliance.
3. Carry out service reviews and diagnostic assessments, identifying areas of risk or non-compliance and developing clear, evidence-based improvement plans.
4. Develop and monitor performance frameworks, KPIs and benchmarking, working collaboratively with data and performance colleagues.
5. Prepare and pr...