UX Content Designer
Location: Manchester | Contract | £ per day
We're looking for a UX Content Designer to join our growing design team and help shape clear, accessible, and user-friendly experiences across our onboarding and account opening journeys. This is an exciting opportunity to design content that not only guides users but also ensures compliance with regulatory requirements in a simple, human way.
What you'll be doing
Designing and writing clear, concise, and accessible content for onboarding forms and account journeys.
Collaborating closely with UX and UI designers to ensure content aligns with interaction design and visual hierarchy.
Creating and maintaining content patterns and guidelines for consistency across journeys.
Translating complex regulatory and operational requirements into easy-to-understand, user-friendly content.
Developing correspondence templates (eg confirmation emails, rejection notices).
Conducting content audits and usability testing to validate and improve effectiveness.
Working within agile teams to deliver iterative improvements based on user and business feedback.
What we're looking for
Proven experience as a UX Content Designer, UX Writer, or similar role.
A strong portfolio showcasing content design for digital forms, onboarding flows, or transactional journeys.
Familiarity with GOV.UK content design principles and accessibility standards.
Experience working in agile, cross-functional teams.
Ability to simplify complex information for diverse audiences.
Comfortable using design tools (eg Figma, Sketch) and CMS platforms.
Excellent stakeholder communication and facilitation skills.
Nice to have
Experience in financial services or other regulated industries.
Knowledge of Co-Op or similar design systems.
Familiarity with tools such as Experian PCCA or Hopewiser for address validation and personalisation.
If you are interested please email your CV to (see below) for immediate consideration