Fire & Security Minor Works Engineer – Glasgow
Mitie Fire & Security are looking to grow their team with the appointment of an experienced Fire & Security Minor Works Engineer.
Role Overview
The positions will involve working closely with the Minor Works / Installations Team on small projects from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems. The successful Engineer will contribute to the team and will strive to deliver world-class customer service and will be rewarded for doing so.
Key Responsibilities
* Liaise with the Lead Engineer on all troublesome sites, including any critical issues.
* Work closely with subcontract labour and onsite clients.
* Maintain Fire & Security Systems in your region when demand requires.
* Ensure effective communication with customers and schedulers when planning site visits.
* Utilise all customer portals as directed by your Lead Engineer in accordance with the customer requirements.
* From time to time, you may be required to support the Service Engineers on particular jobs, and occasionally work slightly out of your designated postcode area.
* Plan and respond to routine and reactive call visits in your area.
* Maintain your stock levels with support from the Stores team.
* Attend training sessions as and when required.
* Attend Engineering team meetings as and when required.
* Identify any personal training and development needs to help you provide the best possible customer service.
Systems We Work With
* Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec
* Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
* CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
* Access Control: Paxton, PAC, Salto
Qualifications
* Good all‑round knowledge of Fire and Security Systems.
* Experience of working in a similar role previously – Fire & Security Installation Experience (minimum of 2 years).
* Technical background in the electrical/electronic industry.
* Experience of front‑line customer contact preferred.
* Knowledge of current industry standards and able to commission multi‑disciplined systems.
* Self‑motivated and able to organise workload, with the ability to work on own initiative.
* Highly organised, professional and computer literate.
* Full UK Driving Licence.
Benefits
We offer a range of benefits to support your lifestyle, including a virtual GP, salary finance scheme, flexible holiday allowance, critical illness insurance, dental treatment options, technology product discounts, cycle‑to‑work scheme, high‑street retail discounts, life cover up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. Employees are recognised with Mitie Stars, with monthly cash prizes and a chance to win a £10,000 top prize.
Inclusive Recruitment
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
About Mitie
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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