Summary:
Our client, a leading energy consultancy, is looking for a Bureau Analyst to join their team. As the Bureau Analyst you will be responsible for bill validation, reporting on client’s energy bills and reconciling statements with energy suppliers. If you have experience in the energy sector, particularly in bill and invoice validation, energy reporting, and reconciliation, and have intermediate Excel skills – apply today!!
Key responsibilities for the Bureau Analyst:
1. Ensure timely data collection from suppliers and/or DADCs
2. Resolve supplier objections and invoice issues
3. Efficiently manage supplier invoice collection
4. Process Change of Tenancy (COT) requests
5. Maintain up-to-date LOAs for all DCs
6. Set up new clients on the internal platform
7. Administer client portfolios within the validation system
8. Collaborate with internal teams and clients to complete data gaps
9. Generate weekly, monthly, and ad hoc reports
10. Raise and resolve invoice queries with suppliers
11. Monitor SLAs and meet client deadlines
12. Support Account Managers during client meetings
13. Prioritise and address disconnection notices promptly
14. Assist Carbon and Water teams as needed
Skills and Experience required for the Bureau Analyst:
15. Experience in the energy sector, including bill validation, reporting, and reconciliation
16. Background in energy consultancy, brokerage, or with a supplier
17. Familiarity with Optima software (preferred but not essential)
18. Strong analytical, problem-solving, and organisational skills
19. Effective communicator with negotiation experience
20. Detail-oriented and able to work independently
21. Proficient in Microsoft Office, especially Excel
22. Confident in engaging with clients, suppliers, and stakeholders