Salary: National up to £64,000 and London up to £70,400
Join the Investment Platforms team and take assertive action that improves the way firms in this portfolio operates, delivering better outcomes for consumers!
The Investment Platforms team sits within the Investment Platform and SIPP Operator (IPSO) department. The IPSO department is part of the Consumer Investments Directorate at the Financial Conduct Authority. The department is responsible for the regulation of SIPP Operators, Investment Platforms, Crowdfunders and Peer to Peer Lenders in the UK. We also undertake cross cutting reviews of all Consumer Investment firms, identifying emerging risks and taking proactive steps to prevent consumer harm.
We are seeking a Firm Supervisor to join the Investment Platforms team.
What you will be doing
The successful candidate will play a key part in a dynamic team responsible for supervising a portfolio of firms and groups providing platform services in the UK retail investment market. The team has a diverse portfolio including several FTSE 100 firms and UK entities sitting within global financial institutions.
We have expanded our rules to ensure firms provide a higher level of consumer protection consistently which will enable consumers to get good outcomes. The Consumer Duty is expected to drive a shift in culture and firm behaviours, meaning that consumers get products and services that are fit for purpose.
The role involves:
1. Analysing the business models/strategies of firms, and identifying how conduct risks could cause harm to consumers and/or markets
2. Developing and delivering supervision and mitigation strategies, setting clear expectations to firms, influencing, persuading and where appropriate, using formal powers to change conduct behaviour to deliver better outcomes for consumers
3. Acting as a central point of contact for Consumer Duty queries
4. Making sound judgements that solve problems identified, through evidence-based analysis from information and data about firms and wider industry issues
5. Developing constructive working relationships with senior management in the firms we supervise
6. Delivering targeted and effective communications to key stakeholders, internally and externally
What will you get from the role?
7. Opportunity to work in a complex, high profile sector with potential to make a positive impact for consumers who use investment products such as Platforms and SIPP Operators
8. Involved in varied and interesting proactive, reactive and thematic work across the portfolio
9. A stimulating and exciting environment working with senior stakeholders at the FCA involving varied and interesting high-profile work
10. Exposure to a diverse cross-divisional FCA approach that includes Prudential, Resolution, Policy, Financial Crime and Enforcement action
11. Opportunity to contribute to work that can make a real difference for retail consumers
Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.
Core benefits that you will receive as standard are:
12. 25 days holiday per year plus bank holidays
13. Private healthcare with Bupa
14. A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
15. Life assurance of eight times your basic salary
16. Income protection
We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.
The skills and experience you will have
We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role.
Minimum
17. Experience working in the UK retail investment market, involving regular interaction with investment platforms services
18. Some experience with the product and propositional offerings at an investment platform and risk management frameworks
19. Experience of interpreting and presenting complex information or data to senior stakeholders
Essential
20. Ability to communicate key messages effectively and explain complex issues clearly and concisely
21. Experience building effective working relationships to support the delivery of objectives across a range of diverse stakeholders
22. Capability to use judgement to make sensible and timely decisions when full information may not be available
23. Experience of using data to spot trends and provide insight to numerous internal stakeholders at all levels
24. Able to effectively manage different priorities, which may change at short notice
25. Willingness to learn, develop and take on new responsibilities, quickly filling gaps in your understanding and escalating matters when appropriate.
26. An understanding of the FCA’s approach to supervision
27. Knowledge and experience of the broader FCA regulatory framework, project management and Agile principles
About the FCA
The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here.
The FCA's Values & Diversity
Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our Senior Associate - Regulatory role.
Flexible working
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking.
Multi-location
As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from.
Useful information
Applications for this role close at 23:59 on Sunday 2nd June 2024
This role is graded as Senior Associate – Regulatory
What to expect from our interview process
All applications will be reviewed once the advert has closed.
Shortlisted candidates will be invited to complete a case study first. If you are successful at the case study stage, you will be invited for a 60-min competency-based interview.
Got a question?
If you are interested in learning more about the role please contact:
For Internal applicants, please contact Cheryl Cheung at k
For External applicants, please contact Aaron Ward at k
Application support
We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.
If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible.
Please note – Applications must be submitted through our online portal. Applications sent via email will not be accepted.