Sales Support Coordinator Rochdale | Hybrid Working | Full-time | Competitive Salary DOE Looking for more than just a job? Join LM Operations, a close-knit, high-performing team who support one of Ireland’s leading car finance lenders. We’re based in Rochdale, and we're known for our warm culture, meaningful work, and brilliant team energy. We’re growing, and we’re looking for a Sales Support Coordinator who brings empathy, drive, and a customer-first mindset to every conversation. Why this role matters You’ll be the first point of contact for customers, introducers, and partners. You’ll help people finance their next vehicle, often at key moments in their lives, by guiding them through the process with clarity and care. It’s a vital role that sits at the heart of our customer journey. What you’ll be doing No two days are the same, but your responsibilities will include: Handling inbound and outbound calls from customers and introducers Pre-assessing motor finance applications in line with policy Processing finance documents and verifying customer proofs Packaging finance deals for payout Producing finance quotations and documentation Responding to emails and customer queries Making validation calls with customers Updating introducers on application progress Ensuring customers are always treated fairly and in line with FCA guidance What we’re looking for You don’t need motor finance experience… just the right mindset: Great communicator – you’re confident, friendly, and professional on the phone Organised and focused – you manage your time well and enjoy working at pace Customer champion – you genuinely want to help people and solve problems Team player – you collaborate, support, and bring positivity to the team Why join LM Operations? Because we believe work should feel good. Here’s what makes us different: Team spirit – You’ll join a genuinely supportive, friendly, and high-performing team. Free food, always – Help yourself to breakfast, lunch and snacks from our community pantry. Regular socials – We celebrate, connect and have fun with events throughout the year. We recognise you – Long service awards, employee recognition bonuses, and more. Make a difference – Paid volunteering days and support for causes that matter to you. We grow together – Learning and development opportunities to help you thrive. And of course, the essentials: Competitive salary (dependent on experience) Hybrid working options 25 days holiday bank holidays Pension scheme Employee Assistance Programme (EAP) Wellness initiatives 37.5 hours per week - Monday to Friday however, due to the nature of the role, you would be required to work weekends on a rota basis. Join us With nearly 50 years in the industry, LM Operations (part of the Marsh Finance family) is a trusted and innovative motor finance provider. But more importantly, we’re a people-first business that invests in its team. Ready to take the next step in your career? Apply today – we can’t wait to meet you.