Formed in 2018 RFL Property Services is a 100% wholly owned subsidiary of Royal Free London Group and has embarked on a journey of transformational change in the way estate services are delivered within the NHS and deliver a ground-breaking operating model for services that overcome traditional organisational boundaries and align across the ICS and Provider Alliance for North Central London.
What are we looking for?
We are seeking an experienced Management Capability Coach on a 18 months fixed term contract to support leaders and managers within RGL Group and RFLPS in effectively managing employee absence and performance while fostering a positive and productive work environment.
This is a multi-sites role and the successful candidate is required to work on sites at least 4 days a week.
Reporting into Head of People, the successful candidate will support RFLPS and RFL Group to build the capability of its management team in leading and managing their team with a specific focus on attendance and performance management.
Main responsibilities include:
* build the capability of our management team in leading and managing their team with a specific focus on attendance and performance management,
* work directly with team leaders, supervisors and managers from different services within RFLPS and RFL Group to build their confidence and capability in people management,
* provide on-going coaching, support and development in order to equip managers with skills required to be able to manage team effectively while promoting a culture of accountability,
* lead on formal and informal meetings and undertake investigations, disciplinaries and grievance as required to enable team leaders, supervisors and managers opportunities to shadow, learn and improve their skills and competence,
* coach and support managers to prepare for and conduct effective absence and performance management conversations,
* act as a subject matter expert on absence and performance management best practice, sharing guidance and practical strategies for handling complex or sensitive cases,
What do we need?
* Educated to degree level or equivalent,
* Relevant coaching qualification,
* Post qualification experience in delivering 1:1 or group coaching in a large, complex organisation,
* Proven track record in absence and performance management experience,
* Experience supporting line managers with difficult or sensitive conversations,
* Significant experience in coaching and developing management team in a fast-paced environment, and using coaching approach to build management capability and confidence in people management,
What’s in it for you
* A competitive salary offering between £49,210 and £54,706 per annum depending on experience, with plenty of opportunity for growth and development
* 25 days annual leave plus public holidays
* Car leasing salary sacrifice scheme
* A range of discounted lifestyle and well-being benefits
* Group life assurance
At RFLPS, we are working towards our vision of connecting people who care through world class spaces. In order to achieve this, we believe in positively welcoming, actively respectful, clearly communicating and visibly reassuring.
We value and celebrate diversity, equity, inclusion and equal opportunity. We strive to create an inclusive culture where everyone can truly be themselves at work and feel valued, recognised and empowered. We welcome applicants from all background and protected characteristics, and those who are interested in flexible working arrangements. We commit to providing any reasonable adjustments required.
For more information about this opportunity, please contact Kelly Liu, Head of People at rf-tr.rflpsrecruitment@nhs.net
Closing date: 15th September 2025