Job Description About Tom’s Studio
Tom’s Studio is a fast-growing, modern stationery brand creating tools for creators of all kinds – from professional artists to hobbyists. We’re on a mission to disrupt an industry often seen as stale and environmentally harmful, with our beautifully designed, infinitely refillable creative tools. From elegant calligraphy pens and vibrant inks to sustainable paper goods and our bestselling Wren and Lumos pens, our products are made to inspire creativity while caring for the planet.
As we continue to grow, we’re looking for a passionate eCommerce Manager to take our online stores and customer experience to the next level. If you’re a hands-on problem solver who thrives in a fast-paced, creative environment, we’d love to hear from you!
The Role
The eCommerce Manager will oversee all aspects of Tom’s Studio’s online presence, ensuring a seamless and engaging digital shopping experience. You’ll be responsible for managing our Shopify stores (D2C and B2B), email marketing (CRM), website performance analysis, and online marketplaces (Amazon and Faire). Working closely with our marketing, commercial and operations teams, you’ll have the opportunity to shape our eCommerce strategy, enhance the customer journey, and drive online growth.