IT Business Analyst
Department: IT
Status: 37.5 hours per week, Fixed Term Contract (9 months)
Salary: Competitive and based on experience and qualifications.
Location: Manchester / Hybrid. The candidate may be required to travel between TNEI offices.
Position
We are seeking an experienced IT Business Analyst to lead a critical business systems transformation programme. The successful candidate will take ownership of replacing our in-house developed application (currently serving as a CRM, HRMS, and Project Accounting system) with a scalable, best-in-class solution aligned to our growth strategy. The candidate will work across multiple initiatives, including an ongoing HRMS implementation and the planned upgrade of our accounting system. A key focus will be ensuring seamless integration between systems and alignment with business processes. This is a high-impact role requiring strong stakeholder engagement, end-to-end project ownership, and the ability to bridge business needs with technical solutions.
Duties and Responsibilities
* Lead end-to-end business analysis from discovery and requirements gathering through to implementation and go-live.
* Engage with stakeholders across Finance, HR, Operations, and Marketing to document and validate functional and non-functional requirements.
* Analyse current systems and processes (AS-IS), identify gaps and inefficiencies, and define future-state (TO-BE) workflows and solution requirements.
* Support system selection and vendor management, ensuring clear translation of business needs into deliverables and alignment across CRM, HRMS, Project Management and Finance systems.
* Oversee integration design, data migration, training, testing (including UAT), and implementation activities to ensure a smooth, coordinated deployment.
Requirements
Essential requirements
* Proven experience as an IT Business Analyst delivering complex systems implementations.
* Strong experience with enterprise systems such as CRM, HRMS, and Finance/Accounting platforms.
* Experience working on system integration projects (APIs, data flows, middleware, etc.).
* Excellent stakeholder management and communication skills.
* Strong analytical and problem-solving abilities.
* Experience working across the full project lifecycle (requirements through to go-live).
* Ability to manage multiple workstreams and priorities.
Desirable requirements
* Experience in professional services, energy, and / or consultancy environments.
* Familiarity with project accounting and resource management systems.
* Experience supporting CRM, HRMS and/or Finance system implementations.
* Knowledge of integration tools or platforms (e.g. middleware solutions).
* Exposure to Agile and/or Waterfall delivery methodologies.
Benefits
* Work life balance: 25 days holiday & a day off to celebrate your birthday
* Flexible working: Hybrid, core hours & annual alternative working location
* Career growth: Development opportunities & funded professional memberships
* Financial rewards: Discretional annual bonus scheme, employee ownership dividend & pension
* Wellbeing support: Private healthcare, EAP & enhanced sick pay
* Family-friendly: Enhanced family & carers leave
* People & Community: Cycle to Work, travel loan, discounts platform, socials & charity matching
Equality, diversity and inclusion
TNEI promotes equality, diversity and inclusion in a space where all are respected.
#J-18808-Ljbffr