Store Manager – Kendal / Lancaster Areas
Salary: Up to £37,000 per annum (Permanent)
Why Costa Coffee?
We’re a global coffee brand with bold plans and a range of exciting perks:
* Access to the Coca-Cola share scheme including matched contributions
* 50% discount on all food and drinks in Costa owned stores
* A smart pension matched up to 10%
* Quarterly and annual incentive scheme, up to £10,000 as a bonus (store dependent)
* Explore more perks: https://bit.ly/costaperks
We’re passionate about creating a great workplace where you can bring your real self. We firmly support diversity, equity and inclusion, and shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, Trusted Team Players.
What you’ll do
* Meet all customer needs and drive a strong customer service culture to improve NPS and welcome new customers in the local community
* Create an inviting setting customers want to return to
* Take ownership of sales, profit, teams and recognition
* Train and develop the team to reach their potential
Who you are
* Strong leader with experience managing and developing successful teams
* Forward‑thinker with a big picture perspective and attention to future direction
* Ambitious, eager to contribute to our growth journey
* Brand ambassador dedicated to maintaining high standards
* Thrives under pressure
For reasonable adjustments and general queries, please email costa.recruitment@costacoffee.com
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Customer Service
Industry: Retail
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