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Fish and chip shop manager

Blackhall Colliery
Parkdean Resorts
Shop manager
Posted: 2h ago
Offer description

We’re looking for an experienced and passionate Fish & Chip Shop Manager to lead one of our vibrant takeaway operations. If you’re driven by delivering fantastic food, outstanding service, and a smooth-running business, this is the role for you.

As a Fish & Chip Shop Manager, you’ll oversee the full operation - ensuring exceptional customer experiences, maintaining brand standards, and driving commercial performance. You’ll be the leader who motivates the team, champions quality, and keeps everything running like clockwork.

What you will be doing...

Keep presentation and cleanliness to the highest standard, front and back of house.

Deliver consistent service in line with brand expectations and Parkdean Resorts policies.

Lead from the front with a hands-on approach to ensure seamless day-to-day operations.

Train, develop, and motivate your team to deliver excellent service.

Onboard new starters and upskill existing team members to support their growth.

Monitor performance, hold regular 1:1s, and provide coaching and feedback.

Help build an inclusive, positive team culture where everyone can thrive.

Prepare rotas effectively, aligning labour spend with sales.

Manage stock levels, place orders, control wastage, and achieve GP targets.

Support marketing activity to boost sales and customer engagement.

Maintain accurate financial records including cash handling, takings, and reconciliation.

About you...

Proven experience managing a team in a fast-paced environment.

A strong customer-focused mindset with passion for quality service.

Confident working in a high-volume food & beverage environment.

Excellent organisation and the ability to juggle shifting priorities.

Experience in cash handling, stock management, and budgeting.

Flexibility to work weekends, evenings, and bank holidays.

Great communication and interpersonal skills.

Food Hygiene Level 2 & 3 certifications.

So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!

You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.

A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.

A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.

Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.

Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday.

Be the Heart of the Park.

Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.

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