The Role: As Facilities Manager, you'll take ownership of Sterling Home's stores, offices, and warehouse spaces, ensuring they are safe, compliant, well-maintained, and fit for purpose. This is a truly hands-on role, suited to someone who leads by example and is comfortable rolling up their sleeves to support the team with day-to-day maintenance and repairs. Alongside managing contractors and overseeing compliance, you'll work directly with the facilities team to carry out a wide range of practical tasks - from minor repairs and reactive maintenance to planned upgrades and refurbishments. Your approachable, trustworthy nature will help foster strong working relationships, while your nimble mindset allows you to respond quickly to issues and keep our spaces running smoothly. Balancing hands-on involvement with project delivery, you'll also lead internal improvement projects such as store refurbishments, layout changes, and energy-efficiency initiatives. Working closely with our Head of Property, you'll help develop and modernise our estate as Sterling Home continues to grow, creating engaging environments that support both our people and our customers. A strong mechanical and electrical background is essential to effectively manage and troubleshoot systems, perform hands-on maintenance, and train others in operations, upkeep, and safety protocols. Your Key Responsibilities: Lead by example in the day-to-day delivery of planned and reactive maintenance across all building systems, including M&E, HVAC, fire, security, and building fabric. Take a hands-on approach alongside the facilities team, supporting repairs, maintenance tasks, and on-site problem-solving as required. Demonstrate a strong mechanical and electrical background, essential for carrying out work as needed and training others to perform tasks effectively. Ensure full statutory compliance, maintaining accurate records of inspections, certifications, and remedial actions. Manage, coordinate, and work closely with external contractors and in-house teams to deliver high-quality, reliable services. Lead refurbishment, upgrade, and improvement projects from planning through to completion and handover, providing practical, on-site leadership. Champion high health, safety, and environmental standards, actively supporting risk assessments, audits, and safe systems of work. Drive sustainability, energy efficiency, and continuous improvement initiatives across the estate. Manage facilities budgets, lifecycle planning, and performance reporting while balancing project work with reactive priorities. Does this sound like you? Over and above the key responsibilities, you are a trustworthy leader who builds strong working relationships quickly and takes pride in leading by example, ensuring Sterling Home's spaces remain safe, efficient, and welcoming as we continue to grow and modernise. Please note: as this role requires travel to our locations across Scotland, a valid UK driving licence is essential.