About the Role
and our Ideal Candidate
We are looking for two customer focussed Damp and Mould Operatives to join our team.
Working in this front-line service delivery role, you will be responsible for diagnosing and undertaking building repairs and maintenance across SHPs council and leasehold properties.
Key responsibilities will include:
● Undertaking all aspects of building repairs, maintenance, renewals and replacements across:
● plumbing, gas safety, carpentry, general building and basic electrical work.
● Diagnosing the causes of building faults and defects to identify the most appropriate solution to be applied.
● Completing all electrical and GasSafe certifications in accordance with NIC EIC or GasSafe requirements (where applicable)
● Being responsible for completing repairs in keeping with “Right First Time” principles and ways of working
● Responsible for maintaining contact and working collaboratively with Repairs Team Supervisors and Planners to provide updates on the progress of work to ensure overall service objectives are met.
● Mentoring and providing instruction to other trades staff to develop multi-skilled working
Qualifications required:
Competent to a professional standard in a minimum of 3 trade disciplines (plumbing and gas safety; carpentry; general building trades; electrical - basic C&G inc part.)
Plumber
● City and Guilds - 03 Plumbing Craft or equivalent NVQ Level qualification
● Minimum of 5 years demonstrable experience
● Basic Water hygiene regulations & Legionella training
Carpenter
● Completed apprenticeship / City & Guilds SCQF-6 / NVQ qualification
● 5yrs demonstrable time served trade experience (7yrs for multi-skilled)
General Building Trades
● City & Guilds – -3 Plastering / SCQF – 5 Painting & Decorating / – 4 Tiling (Wall & Floor)
Essential requirements:
● Experience of working in a maintenance environment on properties in occupation
● Able to diagnose building faults and defects and identify cost effective repair solutions
● Ability to work alone and independently with minimal levels of supervision, taking ownership and using initiative to resolve defects and problems, obtaining guidance when appropriate.
● Maintaining up to date knowledge and understanding of current standards, regulations and best practice appropriate to your specialist trade
● Knowledge, understanding and commitment to the principles of Health & Safety at Work
● Able to provide excellent standards of customer care at all times.
This role requires:
● Basic DBS
● Drivers licence
● Weekend & evening working hours
● Physically fit to carry out all manual tasks associated with the work
About Us
We are a groundbreaking, innovative housing partnership working as a not-for-profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live.
Formed in April as an Arms Length Management Organisation (ALMO), we work in partnership with Sutton Council and its residents, managing over 6, council properties and over 1, leasehold properties in Sutton.
Our Offer To You
Colleagues at SHP take pride in delivering our priorities and working in rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.
A good work-life balance is important and our key benefits are:
1. Membership of the – a career average scheme where employees contribute between 5.5% and 12%. Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April .
2. Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.
3. Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.
4. Employee Benefits to include cycle to work scheme and a range of discounts schemes
5. Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, days a year
6. Investment in your learning and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training. Opportunities for external training that meet both individual and strategic requirements are considered through an application process.