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One Stop - Customer Service Assistant, Winchester
Client:
One Stop
Location:
Winchester, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
5f3a140438c8
Job Views:
3
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
One Stop • SO22 4BH • Apply by 05-May-2025
About the role
What is in it for you
Job Description
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. You will work in a fast-paced retail environment, providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance.
You will play an important role in daily store operations, constantly seeking ways to improve service through on-the-job coaching and feedback, ensuring a safe environment for staff and customers.
You will be Responsible For
* Serving customers with passion and pride, delivering natural service.
* Encouraging customer feedback via surveys.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety training and procedures.
* Participating in seasonal, community, and charity events to foster an inclusive atmosphere.
* Understanding store performance and contributing to profit delivery.
* Living company values, making everyone feel welcome, and following policies.
* Clocking in and out accurately for correct payment.
* Following security procedures and wearing safety equipment.
* Following the 'think 25' policy when serving age-restricted products.
* Responding promptly to assistance calls and explaining actions to customers.
* Maintaining a clean, tidy, and organized store environment.
* Potentially managing shifts in the absence of supervisors.
* Following all safety and legal training.
If the store has a Post Office Local, duties include day-to-day operations, requiring passing a background check. Failure to pass will result in withdrawal of the job offer.
Flexible Working
We welcome discussions about flexible working arrangements to support your life circumstances.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Customers are at the heart of everything we do
* We treat each other with respect
* We work as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including convenience foods, household essentials, and additional services like Post Office, cash machines, and more. As a Tesco subsidiary, we operate from multiple distribution centers across the UK, with stores located throughout England and Wales.
Please Note
Applicants must be above the school leaver’s age. Benefits include discounts, insurance, savings plans, and flexible working options.
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