Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we're looking for a Regional Operations Manager to join our team in the Swindon Area
Our mission? To switch up the status quo and become the UK's leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel.
At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.
About the role
As the
Regional Operations Manager
, you'll be the go-to partner to the Operations Director—powering performance and delivery excellence across our
Out of Home (OOH), To-Door, and PUDO
networks, plus our nationwide
newspaper and magazine
distribution.
Lead the charge at our
Depots
, ensuring smooth operations, lightning-fast turnarounds, and customer-obsessed service. This is your chance to shape the future of parcel logistics across an entire region, with the backing of
InPost's smart tech and unstoppable growth
.
You'll help us
deliver excellence across depots
, manage key customer relationships, boost performance through data and innovation, and bring operational change to life—fast. From leading health & safety compliance to optimizing budgets and driving commercial success, you'll be a hands-on force for operational brilliance.
Think: project management with purpose, leadership that energizes, and logistics that never stop evolving.
What you'll own:
* Driving performance across regional hubs and depots
* Supporting major logistics, delivery and service operations
* Partnering on commercial success and SLA delivery
* Leading change, people, compliance, and continuous improvement
* Championing a safe, scalable and customer-first culture
* Playing a key role in InPost's bold growth journey
* This is more than operations—it's making modern delivery smarter, greener, and faster. Ready to deliver?
What we need from you:
Logistics & Operations Expertise
Proven experience in
multi-site logistics, supply chain, or parcel delivery operations
(ideally in fast-paced, high-volume environments).
Solid understanding of
final mile
,
trunking
, and
locker/PUDO networks
.
Background in managing
performance KPIs
,
service levels
, and
operational improvements
across depots or hubs.
People & Leadership Skills
Experience
leading, motivating and mentoring teams
—including depot managers and frontline staff
A natural change agent—comfortable with
managing change at pace
, influencing stakeholders, and building strong team culture.
Able to
model ethical, collaborative, and performance-driven leadership
.
Commercial & Financial Acumen
Ability to
partner with commercial teams
, support client service delivery, and represent operations in client meetings.
Strong grasp of
budgeting
and financial planning (bottom-up), with a track record of delivering
cost control and efficiency gains
.
Project & Stakeholder Management
Experienced in
delivering operational change initiatives
, with strong project management capabilities.
Confident collaborating cross-functionally with
Finance, HR, HSE, Facilities, and senior leadership
.
HR & Compliance Knowledge
Solid understanding of
HR policies
,
employee relations
, and
legal compliance
in the workplace.
Health, Safety & Environmental Compliance
Strong track record ensuring
HSE compliance
in logistics or depot settings.
Knowledge of
UK health & safety legislation
, and a commitment to creating a safe, compliant, and well-trained workforce.
Tech & Data Orientation
Comfort with
data analysis
to drive performance insights and depot improvements.
Familiarity with
tech-enabled logistics
or automated locker networks is a plus.
Mobility & Flexibility
Willingness and ability to
travel frequently across the region
to support depot visits, audits, and performance coaching.
This role will be required to travel to depots including Gloucester, Truro, Torquay and Swindon.
The InPost process:
We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role.
At InPost, we love uniqueness. Our strength is our people.
We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.