Job Description
Biomedical Field Service Engineer
Bristol & Surrounding Area | Monday to Friday | 37.5 Hours | Car Allowance
An excellent opportunity for a hands-on Biomedical Field Service Engineer to join a growing UK healthcare engineering team, delivering essential maintenance, repair, and asset management services across hospital sites. This role plays a key part in ensuring the reliability and safety of critical medical equipment used in patient care every day.
Must-Have Essential Requirements
Qualifications
* HNC in Electrical/Electronic Engineering (or equivalent)
* OR qualification in Engineering, Electronics or Medical Technologies (e.g. Biomedical Engineering)
Essential Experience
* Minimum 2 years UK biomedical engineering experience (essential)
* Experience servicing and repairing medical equipment such as:
* Patient monitoring systems
* Diathermy / electro-surgical units
* Theatre tables
* Defibrillators
* Infusion and volumetric devices
* Basic familiarity with anaesthesia equipment
* Field service experience (preferred)
* Experience working in UK clinical environments with patient interaction
* Strong customer-facing experience in a service environment
* Familiarity with UK healthcare regulatory and compliance standards
Role Purpose
To provide daily on-site medical equipment repair, preventative maintenance, and asset management in line with contractual KPIs across healthcare locations. You will work as part of a field service engineering team, supporting high standards of patient safety, equipment reliability, and customer satisfaction.
Task list
* Perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer’s guidelines
* Complete repairs as required on medical equipment as per manufacturer’s guidelines
* Complete associated administrative work needed to close repairs and preventative maintenance as outlined in Ergéa procedures.
* Travel to various sites as required to perform corrective and preventative maintenance
* Maintain safe working practices within the hospital environment
* Exceed contract KPIs to ensure customer satisfaction
* Maintain spare part stock wherever necessary
* Directly support the Team as needed
* Schedule and complete workload for assigned customers within area
* Maintain service documentation in line with business requirements
* Responsible for escalating and defining necessary resources to maintain equipment
* Responsible for delivering customer satisfaction
* Liaise with 3rd party suppliers for spare part and contract quotations
* Ensure data integrity within Ergéa’ s management systems
* Meet with OEM service staff and management when required
* Maintain tools and test equipment in line with Ergéa Standards
* Attend customer meetings when required
* Review ways to improve productivity and reduce operating expenditure
* Be flexible in approach and prepared to occasionally work out-of-hours to meet customer needs
* Mentoring of Junior Engineers where required
Essential Qualifications and Experience
* HNC in Electrical Electronic Engineering or equivalent
* Qualification in Engineering, electronics or medical technologies such as biomedical engineering
Essential Skills
* Confidence in working on various pieces of medical equipment
* Ability to follow complex instructions and processes.
* Customer and quality focus
* Good interpersonal skills
* Good oral and written communication
* Hold a clean UK driving licence
Essential Experience
* Minimum 2 years Biomedical experience in the service and repair of medical equipment: Patient monitoring, Diathermies (electro-surgery units), Theatre tables, Defibrillators, Infusion & volumetric devices and familiarity with Anaesthesia equipment
* Have customer service skills and the ability to be confident in customer facing environments
* Familiarity with appropriate national and local regulatory standards
* Worked in clinical environment and involving patient communication
* Field service experience preferable
* Experience of working in the UK
Essential Languages
* English
Mobility Requirements
* Role Location - Field based – Bristol and surrounding areas
* UK Travel - Yes (between sites) and occasional – meetings/training
* International Travel - Possible – Training Courses
Benefits & Perks
* Private healthcare
* Employee Assistance Programme
* Pension scheme & salary sacrifice options
* Electric car and cycle-to-work schemes
* Flexible, supportive work environment
A DBS Enhanced Disclosure is required. If this sounds like the role for you, email your CV or contact Louise at One to One Personnel.